Here is your NoSpin Debunker Newsletter for Jan
19th
Keywords Revisited
I took a little holiday debunking break, but
I'll be back to a more regular schedule in 2004. As I've
mentioned in the past, one of THE best sources of marketing
information on the Web is MarketingSherpa.
It's one of the few online newsletters that I read weekly, and
I've learned a lot reading their materials.
Top Online Marketing
Tactics
In a recent report, Sherpa
surveyed heavy Net marketers as to what is working and what is
not (as well). See
the results (free link only available until Jan
22)
I concur with the top-line results of the survey
that two of THE most effective online marketing tactics are:
1) paid search engine ads (or "pay-per-click") and 2) internal
email campaigns (regular, quality campaigns that use in-house
lists vs. rented lists). I also believe that other search
engine optimization and website enhancements can be highly
effective (the respondent group rated these as somewhat less
effective--but certainly worth considering for your online
marketing mix).
In talking to a number of businesses the past
couple months, I continue to be both puzzled and amazed by the
lack of general understanding of the importance of "keywords"
1) both as content components of websites and 2) as central to
"pay-per-click" as a excellent online marketing option. In
this newsletter I'll review and update some observations on
keywords, and focus on pay-per-click as a marketing tactic
that you should at least consider.
First, why are Keywords (or "search terms")
so important?
1) Over time, they raise your free or
non-sponsored search engine rankings--if used correctly in
your website content--and drive more traffic and customers to
your site. Despite the "Google dance" stuff you may have been
reading about and differentials in how search engines rank
site pages, keywords (especially in content and title tags)
are still a top ranking criterion for all engines. If you
don't believe it, type in "Nashville marketing" into Google
or Ask Jeeves
or Yahoo. There
are tons of marketing related firms that are in the business
of "marketing" to Nashville area businesses. Right now, (and
this can always change) my site ranks first in the
non-sponsored rankings. Last week I got a good lead from
someone who typed "Nashville marketing" into AskJeeves and
emailed me. We've since met in person, and we'll see from
there.
2) Perhaps even more importantly, wisely
investing marketing dollars by bidding for keywords using
pay-per-click will increase your "sponsored" (pay) rankingsand
traffic--and do it immediately. Pay-per-click using Google
Adwords and Overture is
a much faster way to get your site urls up near the top of
most major search engine rankings (and controllable at the
same time), but it takes some financial investment, some
know-how, and ongoing monitoring and adjusting. Again, I
invite you to check my "Nashville marketing" pay-per-click
rankings on a number of the big engines (and I purchase other
keywords as well). Note that there are other, low cost
pay-per-click players (other than Google Adwords and Overture)
that can generate good traffic as well.
3) And, although many hotshot marketing types,
might say I'm nuts, the use of "ho-hum" keywords is a breath
of fresh air in re-directing companies to better describe
their companies, products, and services, online an
offline--and ease off the buzz words and hype that are
typically ineffective.
How can you discover your best
Keywords?
It all starts with knowing your audience or
audiences and stepping into their shoes. What would THEY type
into a search engine to find you, your products or services-or
something like what you have to sell? Not what YOU would like
them to type in, but, rather, what would a potential customer
out there (and let's assume they don't even know your company,
in particular) type into a search engine to arrive at your
site? Actually, what dozens (or maybe hundreds) of (one to
four word) phrases would they use?
Remember that people who type keywords into
search engines are proactively looking for information
and/or products/services to purchase. Sure, lots are mere
tire kickers and not true buyers. But compared to other
marketing tactics, the ROI on pay-per-click, as a marketing
tactic, is probably the best in marketing today for many types
of businesses.
- Brainstorm with colleagues-ask them what terms
they think your potential customers would use to find your
stuff.
- Ask your customers and prospects what they use
(or used) to find you on the web.
- Analyze your web traffic statistics. Your
stats should show you what keywords/search engines your
visitors are using now and, more importantly, show what
you're missing.
- Look at the keywords that your competitors use
(e.g. in their site title tags) if they rank highly on top
search engines
- Use both Wordtracker
(a pay service) and Overture
(free tools available) to analyze the relative popularity of
keywords that are actually being used, discover other
possible keywords, and see what competitors are bidding and
what their "ads" say
Whopper mistakes people make with Keywords
and Pay-Per-Click:
- Using no keywords at all on the right places
of their site (their title tags and their html content
toward the top of the page, links on their pages, and their
site map).
- Assuming that your company name only is THE
only important keyword-even worldwide brands need to use
other keywords in addition to their name.
- Ditto for your "brand" product name(s),
only. Use them, but
think beyond them
- Assuming buzz words that you dreamed up to
describe your business is the stuff that people type into
search engines. Rarely.
- Assuming that there are only a couple of
keywords that describe your stuff. Wrong. Likely, there are
dozens and dozens or more (depending on the range and
complexity of your biz)-with some being a lot more popular
than others to web surfers. Bid for a bunch of them, not
just one or two.
- Assuming that few people aren't searching for
your stuff. Possibly, but you can literally check that out
(using Wordtracker
and Overture
tools) before you make up your mind and make
any investment at all in pay-per-click.
- Not writing good keyword/search engine "ads."
You get very few words (no hype!) to help encourage the
audience(s) you want to click into your site.
- Not bidding for one of the top 3 spots.
Otherwise, you'll get a fraction of the hits on your site as
a result.
- Thinking that if you don't have an e-commerce
site that keyword work and pay-per-click are wasteful
endeavors. With e-commerce pay-per-click is almost a
no-brainer. If you're not using it, you're missing out. But
even if you don't have stuff to sell directly online, you
could be very surprised. Pay-per-click can also be a
valuable tactic for businesses with good information
commerce sites
- Not having a site with compelling content
and/or things to sell-and a good way(s) to capture basic
prospect information (email, phone, address). Otherwise
what's the point?And a corollary:not immediately following up
on leads that are generated via your website. Unless Sales
uses those new leades and follows up by phone, email, etc.,
quickly, again what is the point?
- Thinking that paying a dollar or five or ten
dollars per click, can't possibly make much economic sense.
Oh really? Some people are aghast now that keywords in
competitive "spaces" cost several dollars per click (and
many good keywords, by the way, still cost only $0.15 a
click). "$5 for someone to click into my website? No way,"
they say, "would we throw money at that." But what I've seen
is that keyword bidding is the perfect free market economy.
The online marketing pros out there know that their bids
make good economic sense-or they wouldn't play-and some
spend hundreds of thousands of dollars a year just on
pay-per-click. Take your clue from others and then do your
own initial ROI estimates and monthly budgeting (You can
also use Overture's
ROI tool).
- Not staying the course with your pay-per-click
(making reasonable adjustments along the way) for at least
3-4 months with an e-commerce site or as long as your
typical sales cycle--if yours is an information commerce
site. You will generate more good prospects, but that
does not eliminate your sales cycle.
- Not monitoring what's going on with your
keyword bids, regularly. For some, you may need to look
every few days-and others at least every couple weeks.
Unless you change your bids and pay attention, your rankings
will drop and/or your investment could sky rocket (you can
set up various budget controls on both Google Adwords and
Overture).
- Not using a pro to help you get started
revamping your keywords, website content, and a
pay-per-click campaigns. If you've got the time and
motivation, you can learn by trial and error (and there are
good references out there to buy), but there are experts who
have experience and can get you better results,
faster--while you focus on other things.
Is Pay-for-Click for
everyone?
Not necessarily. Here are criteria that tend to
indicate Pay-Per-Click will be something for you to at least
try:
- You've got a good website (minimally with
compelling content and a way(s) to capture prospect
information)--required.
- There is some "reasonable" traffic for
multiple keywords related to your company, products and
services (that is audiences use the web to search for your
stuff)-required, but the definition of "reasonable" will
vary per size of business.
- You sell "niche" products or
services--good, but not required.
- You sell globally, nationally, or in a large
geography--good, but not required.
- You sell directly online and have e-commerce
functionality--good, but not required.
- You sell in a space where competitors haven't
caught on yet to pay-per-click. Bingo! There aren't too many
out there, but if so, the keywords will be very cheap.
You've got to play.
If you're not sure, give it a whirl for a few
months. You can turn pay-per-click on and off at will and
control your investment.
Free Keyword Assessment from NoSpin
Marketing
Using Wordtracker,
I'll run a free, Keyword report for you. Wordtracker is a pay
service that estimates keyword global traffic and suggests
other keywords to consider. Send me an
email by January 24, 2004 and tell me what your
website url is and what you think are at least a couple good
keywords for you. I may add a few other possibilities, and
then I'll email you the Wordtracker report.
Have a safe and prosperous
week!
2003 NoSpin Debunker References
2003 Nashville Business Journal articles by
Tom Ranseen
615.383.7157 |
words
send me your site url & a couple initial
guesses at your keywords (and I'll add others). I'll email
your keyword report.
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